Our Story
Chatterbox Communication Services has been supporting children and families in London, Ontario since 2013.
Our Approach
Family-Centred
We support children and collaborate with parents in a way that works with a family's busy life. We use fun approaches that are easy to integrate into your family's day.
Playful Environment
We use evidence-based approaches that are fun and enjoyable for children. Our space is bright, welcoming, and comfortable.
Reaching Goals
We believe in meeting a child where they are and supporting them to reach their goals. We emphasize functional goals that have the most impact on the child's daily life.
Why the Prairie Dog?
Prairie dogs have one of the most advanced systems of communication, using social chatter,
movements and collaborative sounds. Prairie dogs also work together as a community to get
messages where they need to go. These characteristics reflect our focus on:
Supporting communication in all forms
Being a part of a collaborative team with clients
Supporting families along their unique journeys
Nicole Hoover
M.Sc.A. Reg. CASLPO
Speech-Language Pathologist and Owner
Nicole received a Bachelor of Science at Queen’s University and then went on to completed
Masters (Applied) in Communication Disorders with a specialization Speech-language pathology
at McGill University in Montreal in 2004. Following graduation Nicole gained experience
working in Brantford Ontario, with preschool children as part of the Provincial Speech and
Language System.
After moving to London Ontario Nicole began a position at the London
Speech and Language Centre, providing speech services to school-aged children and then with
preschool children through the Thames Valley Children's Centre. Nicole made the decision to
open her own private practice in 2013, to allow for more flexibility in her schedule and to be
home with her three children.
Nicole strives to support her local community in as many ways as
possible. Nicole has had the opportunity to support the children and families of the Chippewa
of the Thames First Nation by providing speech and language support through the Enji –
Maajtaawaad Early Years Centres since 2014. The clinic is also a proud supporter of the
Community in Motion Fun for Community Living London.
Nicole has continued to develop her skills by completing continuing education in:
PROMPT (Prompts for Restructuring Phonetic Targets)
The Lidcombe program for stuttering
Kaufman Speech to Language Protocol
Hanen certified in It Takes Two to Talk and More Than Words
Completed Advanced Literacy Practices through University of Toronto
Reading Simplified Program
Completed Training for We Thinkers– Social Thinking
SAN’YAS: Indigenous Cultural Safety Training
Meaningful Speech Course
Registered Independent Authorizer through the Assistive Device Program
Contact Nicole
Jennifer Johnston
B.A. Communication Disorders Assistant
Jen fell in love with speech therapy as a volunteer at The Rotary Centre (now called Kidsability),
The London Speech and Language Centre and Thames Valley Children’s Centre. She graduated
from Georgian College as a Communicative Disorders Assistant in 2003, and started her career
at Thames Valley Children’s Centre in the school age program that year.
She has worked for many years with school age and preschool aged clients in the areas of language development,
articulation and social communication.
Jen has training in the Hanen programs, including:
Helping Verbal Children with ASD Tune in to Others
Communicating Together
4Is to Socialize
PECS (Picture Exchange Communication System)
Contact Jennifer
Alison Csercsics
M.Cl.Sc. Reg. CASLPO
Speech-Language Pathologist
Alison graduated from Western University’s Speech-Language Pathology Program after completing an Honours Bachelor of Arts degree in Linguistics and Psychology. Following graduation, Alison joined the team at Chatterbox.
Alison has a strong passion for supporting children and families with motor speech disorders and literacy difficulties. Throughout her career, she has also gained meaningful experience assessing and treating children with early language difficulties, speech sound disorders, and language disorders as well as in supporting children and families with using alternative and augmentative communication devices.
Alison is dedicated to delivering family-centred services and helping clients achieve their goals through fun and meaningful activities. She is passionate about continuing her education and keeping up to date with new research and practices.
Alison is committed to continuing her education. She has completed training in:
Hanen’s It Takes Two to Talk program
Reading Simplified Program
We Thinkers– Social Thinking
Speech and Stuttering Institute Motor Speech Workshop
The Lidcombe Program for Stuttering
Meaningful Speech Program
SAN’YAS: Indigenous Cultural Safety Training
Registered Independent Authorizer
through the Assistive Device Program
Contact Alison
Olivia Zanatta
M.Cl.Sc. Reg. CASLPO
Speech-Language Pathologist
Originally from Burlington, Ontario, Olivia is a recent graduate of Western’s Speech
Language Pathology program. She became passionate about pursuing a career in Speech-
Language Pathology after volunteering at a private speech therapy clinic during her
undergraduate years at Dalhousie University, where she completed a Bachelor of Science in
Neuroscience.
Olivia has experience assessing and treating children with a variety of communication
difficulties including early language delays, speech sound disorders, language disorders,
fluency disorders (stuttering), and literacy difficulties. She also has experience working with
children with a variety of developmental disabilities including Autism and Global
Developmental Delay.
Olivia is a firm believer of using play-based learning in her sessions to make therapy as
engaging and meaningful to her clients as possible. Olivia is committed to continuing her
education and ensuring that she is up to date with evidence-based therapy practices. She is
certified in:
Lidcombe Program for Stuttering
Hanen It Takes Two To Talk
Lee Silverman Voice Treatment (LSVT) LOUD
Olivia is thrilled to be joining the team at Chatterbox Communication Services as a Speech-
Language Pathologist. In her spare time, you can find her curling up with a good book,
binge watching her new favourite TV show, or in the gym playing volleyball.
Contact Olivia
Schedule an assessment today!
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